This Privacy Policy applies to the information that you provide when using the Finland Lake Cottages website at www.finlandlakecottages.com.
WHAT INFORMATION WE COLLECT
By sending a reservation request on the website www.finlandlakecottages.com you provide us with the following personal data: • FULL NAME • Email • Telephone • Number of people planning a trip If you need supporting documents for a visa application center, or you order the purchase of fishing licenses in Finland, then you can also provide the following data: • birth dates • Foreign passport numbers and their expiration dates When providing contact information, make sure that it is correct. This will help us quickly contact you and process your request. If you leave someone else’s personal data, then make sure that you have permission from the relevant persons.
HOW WE USE THE RECEIVED PERSONAL DATA
The contact information left in the application / request on the website www.finlandlakecottages.com is used solely to contact you. Your full name, contact phone number and the number of people in your company are used to confirm your reservation. In the event of any disagreement during or after the rental period, or if any unpaid damage was caused to the rental property during your stay, we can also transfer your phone number and email address to law enforcement authorities to monitor and evaluate your actions. The data we receive from you is used for feedback, reservation and confirmation of the cottage you have chosen, and never apply to third-party companies for marketing purposes. We also receive data about your IP address, browser type, time spent on the site and other information provided by the Google Analytics statistics service. Cookies are used on our website only to improve your search.
DATA PROTECTION
When you make a reservation on our website, your contact details are stored in our secure reservation system and on a password-protected email server. Your contact details are also kept in paper format for at least six years, as required for accounting purposes in Finland. We guarantee that the information received from you will not be passed on to third parties, with the exception of the following cases: • In accordance with reasonable legal requirements. • To fulfill all obligations to you – but only with your permission. Online payments on our website are processed by our payment service provider Stripe Payments UK Ltd. The payment system encrypts all transmitted data in a secure way of encryption (128bit SSL encryption). Your bank card data is transmitted directly to the payment system in encrypted form and no bank card data is visible, transmitted, processed or stored in our reservation system.
DATA ANALYSIS
We use Google Analytics to track general information about user behavior on our website. We collect this information in order to better understand our customers and improve the content of our website. Individual users are not identified, and only very general user data is collected.
HOW TO CONTACT US
If you have any questions related to the safety of your personal data or related to the operation of the site, please contact us: • Phone: +7 9219340211 • Email: info@finlandlakecottages.com
